SaaS sales are a complicated business. There are tons of factors involved and a relatively high number of steps needed to close a deal. Most SaaS deals require a high level of attention to detail and near-constant follow up with the potential clients. Thankfully, great entrepreneurs have come together to help solve some common problems and make the entire process of SaaS company management just a bit easier. Therefore, SaaS companies must also optimize spends and contracts to improve the cash flow of their business. Below, I’ve compiled a list of really cool companies whose sole purpose is to make the lives of SaaS companies easier and more efficient.
These guys have developed something really cool. The Recapped tool acts as a way to manage a SaaS deal from start to finish while collaborating directly with your client. Furthermore, the tool turns a deal into a collaborative experience, keeping both you and the client accountable throughout the process. Its minimalistic design and simple approach make it an awesome tool for improving the way you interact with prospects and ultimately increases your conversion rates.
This one is a little bit different as it focuses on a few stages of the sales process. As Reply puts a stronger focus on communicating with your leads and prospects. Mainly reply helps you supercharge your sales team by making the contact with your leads and prospects more consistent as well as more personal. Reply is definitely a kind of all-in-one solution for your company’s sales team.
Solvemate takes the entire process of customer chat support and vastly improves it. For example, it automates the chat support so that most inquiries can be solved without human involvement. By doing so, Solvemate knows when to route the user to a relevant human team member. This helps out SaaS companies by acting as a huge time saver. It’s difficult to balance the need to be a customer-centric company while focusing most of the efforts on acquiring new business and product development. For a lot of startups, no one team member is usually dedicated to answering chat support questions. However, those questions still need to be answered somehow. Each visitor is a potential client, and that’s the problem that Solvemate solves.
Basecamp is describes itself as the gold standard for managing projects, working with clients, coordinating with contractors, and communicating with your team. It centralizes all of your usual work processes into one simple solution. It removes the need to have a separate project management, email, or communication tool. All in all, basecamp solves a lot of problems at once and it’s clear that its main goal is to make the lives of SaaS companies a bit easier.
Above all, Redbooth helps teams manage tasks and communication so projects are completed faster and easier. What’s extra cool about Redbooth is that it uses AI technology to improve task and project management. And in a tech world that is becoming increasingly more complicated and harder to manage, a tool like this is consequently much needed. Redbooth’s main focuses are organizing processes, improving communication between team members, and optimizing the visual aspect of project management. It ultimately makes managing a SaaS company a smarter and more efficient process.
Troop Messenger is a compact remote work tool for small, medium, and large enterprises. This high functionality, low-complexity tool addresses various domain specificities. Also, Team members can interact via instant messaging, audio and video calling, location and file sharing, and by creating unlimited groups on the go.
Furthermore, this Slack alternative allows admins to add vendors, suppliers, and freelancers as orange members who get restricted access to the workspace. Troop Messenger can be integrated with essential apps like Dropbox and Google Drive. With Troop Messenger, your team can migrate their files, documents, and do a lot more than texting.
Mailshake is a sales engagement platform that helps salespeople create highly personalized outreach cadences using email (via your personal email account), social, and phone. With Mailshake, you can upload a list of prospects with personalization fields like name, links to social profiles, phone numbers, and even fully personalized sentences and paragraphs.
Moreover, once you publish the cadence, the messages are sent automatically according to your campaign settings and can be paused automatically if a recipient replies or clicks a link. When a lead engages with your outreach, you can reply to them directly from Mailshake, or through your own email. You can also track your campaign’s performance in real-time, and see which messages in your cadence have the best engagement.
ContactMonkey is an enterprise internal communication and engagement tool that helps organizations connect to their employees. ContactMonkey allows you to create, send, and track beautiful, responsive employee newsletters with a drag-and-drop email template builder that can be sent right within Outlook or Gmail. With ContactMonkey, you can also use their employee survey feature to collect anonymous employee feedback using pulse surveys, emoji reactions, eNPS, comments, and star ratings. That way, you can help your employees stay productive by learning what their needs are and how you can best support them.
Additionally, ContactMonkey allows users to measure the effectiveness of emails with powerful analytics, helping internal communicators continuously improve their organization’s communication strategy and keep employees engaged and productive.