It was a matter of time before legal firms jumped on the digital bandwagon. The current Covid19 global pandemic has halted business as some parts of the world are on lockdown to stem the spread of the novel virus strain. People need to accept that the post-coronavirus world will not be the same as the one we know. Companies and businesses have to find a way to operate and meet their clients online.
Legal firms go digital
This trend extends to the legal industry as well. The earlier they adapt to the new settings, the better.
Ashley McMahan is an attorney at The Law Ladies and by definition, she has an extremely busy schedule. Moreover, finding the time between her court schedule and meeting with clients can be challenging. Therefore, Ashley was quickly convinced that MeetFox, an online meeting platform, would make her day to day a lot simpler by allowing clients to book consultations with her based on real-time availability.
As she works closely with her clients, Ashley has to constantly touch base with them to discuss each case. Thanks to MeetFox, every client has the opportunity to contact Ashley immediately via her booking link on her email signature. Moreover, both Ashley and her client save time by not having to commute and meet face to face.
Ashley mentions that her clients are extremely happy with meeting her online, especially those who struggle to come to the office. Ashley cares for the well-being of her clients and understands the importance of each case. This has been proven by the growth of the law firm since introducing MeetFox for their everyday needs.
“My clients are thrilled that they can get a face to face update on their case from the convenience of their home”
Trust is key for a strong attorney-client relationship
The lawyer/client relationship is always based on trust and transparency. MeetFox helps Ashley continue to build strong relationships with her clients via online meetings. Before using MeetFox, during very busy times, clients would have to wait a day or even weeks until they could meet her.
MeetFox also synchronizes her daily calendar to show her real-time availability. This allows new or recurring clients to book a meeting hasslefree. No need to call or send an email, just in a matter of seconds: booking confirmed!
Moreover, Ashley believes it’s important to maintain visual contact between herself and her clients. The trust must be maintained while working together.
“Seeing who you are working with for an attorney-client relationship is so important, it’s part of the trust you place in each other.”
Efficiency can make a difference
Ashley is always working against the clock and efficiency is key to her success. It is important to be able to have a quick online consultation with a client if she has any last-minute questions or updates. This is possible with MeetFox as Ashley can send a link to her client and have an immediate conversation.
“Now, we can send them a link immediately to schedule their consultations.”
Now, Ashley can continue to grow her business and give her clients the attention they need, while still saving time. With MeetFox, she can be booked and have video calls in seconds.
Legal firms are not going digital for their sakes only. They do so to have a smooth flowing attorney/client relationship. Running a successful business is not only about being good at what you do but maintaining a healthy relationship with your clients. Ashley is investing in online meeting tools such as MeetFox to build great relationships with her new and existing clients.